ans79 Privacy Policy

1. Introduction and Purpose

Welcome to ans79. Please read this privacy policy carefully before using our platform. This document explains how ans79 collects, stores, processes, and protects your personal information.

We believe your privacy is a fundamental right. ans79 is therefore committed to handling your personal information while maintaining the highest security standards. This privacy policy applies to our website (ans79.lat) and all related services.

By using our platform or creating an account, you will be considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

2. Information We Collect

ans79 may collect the following types of personal information. Each piece of information is collected for a specific purpose and on the basis of minimum necessity:

a. Registration and Identity Information:

• Full name and date of birth
• Email address
• Username and password (stored in encrypted form)
• Residential address
• National ID or passport number (for identity verification)

b. Financial Information:

• bKash, Nagad, Rocket, or Upay account number (for processing transactions)
• Deposit and withdrawal history
• Transaction date, amount, and method

c. Technical Information:

• IP address and device information
• Browser type and version
• Operating system information
• Cookie and session data
• Login time and location data

d. Gaming Activity Information:

• Play history and statistics
• Bonus claims and wagering activity
• Preferred games and categories

3. Purpose of Data Use

ans79 uses collected information only for the following legitimate purposes:

• Account Management: Your information is needed to create, verify, and manage your account and to process all transactions securely.
• Identity Verification (KYC): As part of the Know Your Customer process, we verify your identity to prevent fraudulent activity.
• Financial Transaction Processing: To correctly handle deposit and withdrawal requests and to enforce the rules of a minimum deposit of ৳300 and a minimum withdrawal of ৳800.
• Customer Support: To resolve your issues quickly through 24/7 live chat support.
• Security and Fraud Prevention: To ensure the security of the platform and to detect any irregularities.
• Responsible Gaming: To monitor excessive gaming behaviour and to provide assistance when needed.
• Bonus and Promotion Management: To correctly deliver the welcome bonus (up to 120% up to ৳10,000) and other offers.
• VIP Program: To determine VIP benefits from Bronze to Diamond based on your gaming activity.
• Legal Compliance: To comply with applicable laws and regulations and to meet the requirements of regulatory authorities.

4. Cookie Policy

The ans79 website uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: These are necessary for the core functionality of the platform. They are used to maintain login sessions and store security tokens.
• Functional Cookies: These help remember your preferences and language settings.
• Analytics Cookies: These are used to monitor and improve platform performance.

You can control or reject cookies by changing your browser settings. However, disabling cookies may limit some functionality of the platform.

5. Sharing Information with Third Parties

ans79 does not sell your personal information or disclose it without permission. However, information may be shared in the following limited circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay.
• Identity Verification Services: Minimum information may be shared with authorised verification agencies to complete the KYC process.
• Legal Authorities: Information may be provided in response to court orders, legal processes, or valid requests from regulatory bodies.
• Technology Service Providers: Technology partners who assist in operating the platform may access limited data under a confidentiality agreement.

6. Data Security Measures

ans79 follows the highest industry standards in protecting your information. Our security measures include:

• SSL Encryption: All data transmissions are secured with SSL/TLS encryption technology, keeping your information completely safe in transit.
• Password Hashing: Your password is never stored directly; it is stored using a strong cryptographic hashing process.
• Firewall and Intrusion Detection: Advanced firewalls and intrusion detection systems remain active at all times.
• Access Controls: Only authorised staff are granted limited access to the information they need.
• Regular Security Audits: Security audits are conducted regularly to identify potential vulnerabilities.
• Data Backup: Your information is stored on secure, encrypted backup servers.

While we ensure the highest security measures, it is not possible to guarantee 100% security on the internet. You are therefore also requested to keep your account information confidential.

7. Data Retention Period

ans79 retains your information only for as long as necessary. As a general policy:

• Information for active accounts is retained for as long as the account remains active.
• When an account is closed, certain information must be retained for a reasonable period to meet legal and regulatory obligations.
• Records of financial transactions may be retained for an extended period in accordance with applicable law.
• Technical log files are generally retained for a limited period.

At the end of the retention period, the relevant data is securely deleted or permanently anonymised.

8. Your Rights

As a user of ans79, you have the following rights:

• Right to Access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to Correction: You have the right to request that inaccurate or incomplete information be corrected.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted, although complete deletion may not be possible where legal obligations exist.
• Right to Object to Processing: You have the right to object to certain types of data processing.
• Right to Portability: You may request to receive your information in a structured, machine-readable format.

To exercise these rights, please contact us through our 24/7 live chat support or by email at [email protected].

9. Protection of Minors

ans79 strictly provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.

If we become aware that a minor has used our platform, that account will be closed immediately and all associated information will be deleted.

If a parent or legal guardian believes their child has registered on our platform, please contact [email protected] immediately.

10. Notice of Policy Changes

ans79 reserves the right to update this privacy policy when necessary. You will be informed of any significant changes in the following ways:

• Through a clear notice on the website stating the date of the change.
• A notification may be sent to your registered email address.
• Continued use of the platform after a change will be considered as your agreement to the new policy.

The date of any change will always appear at the top of this page as the "Last Updated" date. You are advised to review this page regularly.

11. Cross-Border Data Transfers

Due to the requirements of our technology infrastructure, some data may be stored or processed on servers outside Bangladesh. In such cases we ensure that:

• All international data transfers are secured through SSL/TLS encryption.
• Strict confidentiality agreements are in place with data processors in third countries.
• All operations are conducted in accordance with established international data protection standards.

12. Responsible Gaming and Privacy

ans79 takes responsible gaming very seriously. Information collected to monitor your gaming behaviour is used solely for your protection.

If our system detects excessive gaming patterns, we may contact you automatically or manually. This information will never be used against you.

For more information on responsible gaming, please visit our Responsible Gaming page.