ans79 Terms and Conditions

General Information

ans79 is an online gaming and cricket betting platform operated for users in Bangladesh. These terms apply to the ans79.lat website and all associated services.

• These terms are governed by the applicable laws of Bangladesh.
• ans79 reserves the right to change, amend or cancel these terms at any time.
• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• Contact address: [email protected].

Eligibility and Age Verification

To open an account and use the services on ans79, the following eligibility requirements must be met:

• You must be 21 (twenty-one) years of age or older.
• You must operate the account personally for yourself — operating an account on behalf of a third party is prohibited.
• Participation in online gaming must not be prohibited for you under the laws of your country or region.
• Any person subject to an order by a court or other authority restricting them from gaming activities may not use this platform.

ans79 reserves the right to verify your age. You agree to provide the necessary identification documents (national ID card, passport or driving licence) when requested for verification.

Account Registration and Management

To become a member of ans79, you must complete the registration process. The following rules apply to registration:

• Only one account per person is permitted. If multiple accounts are found under the same person's name, they will be terminated and any funds held may be forfeited.
• All information provided at the time of registration must be true, accurate and complete.
• It is your responsibility to keep your account password confidential. The password must not be shared with any third party.
• If you notice any unauthorised use of your account, contact [email protected] immediately.
• If your account details change (mobile number, payment method), please update them as soon as possible.

Deposit and Withdrawal Rules

The following specific conditions must be followed for depositing and withdrawing funds on ans79:

• Minimum deposit amount: ৳300 (applicable to all payment methods).
• Minimum withdrawal amount: ৳800.
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Standard withdrawal processing time: 5 to 30 minutes.
• Withdrawals can only be made through the payment method registered to your account.
• Deposits to or withdrawals from third-party accounts are not permitted.
• If any suspicious transaction is identified, ans79 reserves the right to hold the withdrawal for verification.

If you experience any issues with payment processing, contact us via 24/7 live chat or at [email protected].

Bonuses and Promotional Offers

ans79 provides bonuses and promotional offers for new and existing members from time to time. These offers are available under the following conditions:

• Welcome bonus: 120% bonus on the first deposit, up to a maximum of ৳10,000. A 10x wagering requirement must be met to use this bonus.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the specified wagering conditions are met.
• Bonuses can only be used in designated game categories — this will be specified in the terms of the particular offer.
• Multiple bonus offers cannot be claimed at the same time unless explicitly permitted.
• ans79 reserves the right to change, suspend or cancel any bonus offer at any time.
• If bonus abuse or fraudulent activity is proven, the bonus and any related winnings will be voided.

Betting and Gaming Rules

The following rules apply to the operation of all games and betting activities on ans79:

• Once a bet is confirmed, it cannot be cancelled.
• ans79 is not responsible for inconvenience caused by technical errors or system outages. In such cases, affected bets may be considered void.
• ans79 reserves the right to void any reward or win granted due to an apparent error or technical fault in a game.
• The individual terms and conditions of game providers apply — please be aware of them.
• ans79 reserves the right to change the selection, rules or structure of games at any time.

6.1 Special Rules for Cricket Betting

• The risk of changes to betting odds and markets is entirely the user's own.
• If a match is abandoned, suspended or cancelled, the outcome of bets will be determined according to the rules of the relevant event.
• If the schedule of BPL, IPL, T20 World Cup or ICC tournaments changes, ans79's decision regarding related bets is final.

Prohibited Activities

The following activities are strictly prohibited on the ans79 platform. If detected, the account may be immediately suspended and funds forfeited:

• Using the platform for money laundering or concealing the source of illegal funds.
• Abusing the bonus system — attempting to fulfil bonus conditions through artificial means.
• Account hacking, phishing or any other form of cyber attack.
• Operating multiple accounts under the same person's name or from the same device.
• Selling, transferring or sharing an account with a third party.
• Using software bots, automation tools or artificial methods to operate games or betting.
• Impersonating ans79 staff or representatives to commit fraud.
• Attempting to access another user's account information.

Account Suspension and Termination

Both ans79 and the member may close or terminate an account under certain circumstances:

8.1 Account Closure by Member

• An account can be closed at any time by submitting a request to [email protected].
• Any pending bonus conditions or withdrawals must be settled before the account is closed.
• Contact support to apply a self-exclusion for responsible gaming reasons.

8.2 Account Closure by ans79

• If prohibited activities described in Section 7 are proven.
• If registration was completed using false or incomplete information.
• If age verification or identity confirmation fails.
• For accounts inactive for an extended period (more than 12 months) — prior notice will be given by email.

Limitation of Liability

Under applicable law, ans79 is not liable for the following:

• Losses caused by technical errors, internet disconnection or server issues.
• Delays or issues from third-party payment providers.
• Financial losses resulting from the user's own negligence or unintentional actions.
• Service disruption due to natural disasters, cyber attacks or other unavoidable circumstances.

In any case, ans79's maximum liability will not exceed the value of the transaction in question.

Dispute Resolution

If a dispute or complaint arises, please follow the process below:

• Step 1: Notify the support team directly via 24/7 live chat.
• Step 2: If the issue is not resolved via live chat, send a detailed written complaint to [email protected].
• Step 3: ans79 will provide an initial response within 7 business days of receiving the complaint.

ans79's final decision in resolving a complaint is binding. In disputes relating to game outcomes or bonuses, ans79's server logs and data will be considered conclusive evidence.

Privacy and Data Protection

ans79 gives the highest priority to protecting users' personal information. Details on how data is collected, stored and used are described in our Privacy Policy.

• Your personal information will only be used to provide services and fulfill legal obligations.
• Information is not sold to third parties.
• All information is kept secure through SSL encryption technology.
• Information may be provided to authorities upon request to prevent suspicious transactions or money laundering.

Changes to Terms and Conditions & Their Effectiveness

ans79 reserves the right to change these terms and conditions at any time. In case of changes:

• A notice will be posted on the website for significant changes.
• The updated terms and conditions will take effect from the date of publication.
• If you continue using the platform after the changes, you will be considered to have accepted the new terms.
• If any term is declared invalid or unenforceable, the remaining terms will continue to be in effect.